02/28/2019 Staff Meeting

02/28/2019

Good Morning,

Here are the notes from the February Staff Meeting.

1. Procedures
1. Checked in books placed on proper cart/shelf.
1. Board book/Picture Book etc.
2. Make sure to check in all books.
3. New/Float Books - Discharge Procedure 2X.
2. Renewing checked out books
1. Supposed to be brought in before renewal if limit is reached.
1. Can be given a "courtesy" but make a note in account.
3. Discards/Floats
4. GT/RM/RF
1. Should be assisting customers, greeting, or shelving/straightening.
1. Jennifer has already removed the chair at Ring's service desk.
2. Will remove GT/RM/RF chairs if staff not roving/assisting/shelve.
1. This has already happened at several other locations.
5. I-Pads/Android devices.
1. Paging, Clear Holds, Missing, etc. should be using mobile devices.
1. Hillendahl - Samsung Android Pad/iPad
2. Ring - I-Pad
2. GT/RM/RF should be using mobile devices
1. Assisting customers, library cards, etc.
6. Hotspots - Make sure ALL parts are returned/checked out
7. Always make notes in customers' accounts (fines waved, complaint, etc.)
2. Tablets - Language assistance!!!
3. HPL Databases - see handout.
4. Staff computer / desk use
5. Staff bathroom / breakroom use - please keep clean, etc.
6. Do not let patrons use their own paper! The only type of paper we can use is what is provided by coin copier. Other types of paper will mess with the printer's settings and can damage internal equipment. 
7. Do not let patrons manually open the drawer to try and print on the back side of the paper!! They are welcome to make double-sided copies using the menu settings on the copier. They may not open the drawer to try and print on the backside of a piece of paper that's already been printed on. Why? It will mess with the printer's settings and can damage internal equipment. 
8. Holly - Flip Kit Passes.
9. Proper Phone Greetings.
10. E.O. 1-50(7.1.13) PROHIBITED HARASSMENT: Impeding access by any employee or member of the public to a city restroom facility that is consistent with and appropriate to that person's expression of gender identity.
11. Sick leave usage - over 64hrs requires a doctor's note.