Cinco De Mayo

Our manager preparing for Cinco De Mayo SUPER early!!!

Ha Ha Ha!

-Staff

CMH Passes for Flip Kit Surveys

Howdy folks,


As you may have noticed we haven't received updated CMH passes for the flip kits. New ones are on the way! Please ask parents to hold on to their surveys for now. Hopefully we will have new passes for both locations by next week. Thanks!


- Holly

Hillendahl & Ring Staff March Meeting

Good Afternoon!

Here are the notes from the March Staff Meeting.

1. Shifting has finished - now we start weeding on condition all Fiction materials. 
2. Label or file all materials as you work on them. (Discards, Friends, Floats, etc)
3. Linking to Us: Stories from HPL Video testimonials (volunteer for now - we will be assigned if not enough interest.) 
4. Wellness - Deadline approaching for health care enrollment.
5. Safety -  Please inform managers/staff when you exit the building during normal operating hours.
6. Stats - please not all interactions with our customers, especially anything related to workforce.
7. When sick or tardy - notify supervisor on duty (C.O.H. policy A.P. No. 3-11., 6.1)
8. Changes at Hillendahl - Front desk, book drop, & furniture.
9. Welcome the new volunteers! Chinese Community Center well start soon.
10. Meeting Room Reservations review.
1. $25.00 for catered and hot food.
2. If they need several days, must fill out separate forms for each day. 
11. Wear name tags at all times on City property (E.O. 1-37, 8.4)
12. OverDrive Training.
1. Download/Install Overdrive (App or Software)
2. Register OverDrive account (library card, Facebook, or email account)
3. Check out from the Houston Area Digital Media Catalog
4. Most common E-Book Formats:
1. OverDrive Read - immediate read on your browser (i.e. computer)
2. EPUB - automatic format, works on most devices
3. PDF - no automatic format, same as photos (Adobe Digital Editions)
4. Kindle - requires Amazon account ( can read on other devices if app/software downloaded)
5. Common questions/problems: Checkout, returns, renewals, format, initial set up, etc.
6. Detailed information on HPL website - E-Book FAQ's
13. Shout Outs! Positive comment forms turned in for several staff members!!!

Have a nice day!

-Staff

Terrace Elementary Art Show 2017

Hillendahl is hosting the second annual Spring Art Show for Terrace Elementary! Check it out!

Kindergarten

2nd Grade

3rd and 4th Grade

Side View

1st Grade

5th Grade

Panorama View

Special thanks to Mrs. Joan for letting us display her students' amazing pieces of art!

- Holly

Go Texan Day!

Good Afternoon!

Last Friday was Go Texan Day! and our manager was featured on the HPL Facebook page!

Here is the picture they used!

Looking sharp there Chris!

Have a nice day!

- Staff

02/23/2017 Staff Meeting

1. Printing for patrons
2. Name Badges
3. Workforce /Job Help - record all activities/customer help
4. HEAR - Keep sending monthly reports (use the Google document of the blog)
5. KRONOS - Any change requires email explanation, avoid overtime ( on the 8's please)
6. When leaving the building let someone know
7. Weeding / Floating procedures - Chris
1. Weight limit
2. Scan all items correctly (___-Discard or ___-Float)
3. Reference Notebooks
8. Desk closest to entry door please greet customers, RM-usually staff located away from door.
9. Good job recording all statistics
10. Shifting progress at each location
11. Procedures at each location - unification and standardization
1. Homebound vs. Travelers / Teamwork & Unified service
2. Job assignments & Responsibilities
12. HPL Academic & Continuing Education scholarship ($1000 / $500)
13. Positive Reports from customers and staff - shout out to Mary and James!
14. Training - James & Katie 
1. Printing library card bar codes
2. Self-check machine maintenance

Have a nice day!

-Staff

01/26/2017 Staff Meeting @ Ring

Hi All!

Here is the agenda for the First Staff Meeting of 2017!!!! Woooo!!!

1. QMS update – both locations are doing a great job to align our materials and services to all the other HPL neighborhood libraries (Unified Services). HIL has finished shifting materials and is now focusing on the non-fiction “dead list”. RIN is interfiling and shifting adult fiction and will start on the non-fiction “dead list” soon.
2.  Label or file all materials as you work on them (Discards, Friends, Floats, etc.)
3.              Push Self-Check. IN our library grouping we are the last two rated on statistics (Ring @ 61% (up 5%) and Hillendahl @ 63% (down 3%).
4.           TRADITION – convincing our customers, and ourselves, that change is good.
5.        Log off all computers after close on Saturday.
6.          Anyone interested on being on the HPL Safety Committee with Gwen Walter and Laurie Covington?
7.          Linking to Us : Stories from HPL. Video testimonials (volunteer for now – will be assigned if not enough interest).
8.       Wellness – Hope you have completed your metrics by now for your $600 discount.
9.       HEAR / WPR. Please review your HEAR plan and make sure to report all trainings. Critical to turn in a monthly self-report (by email, not the Google Form on the Blog).
10.             How do we compare to other HPL Neighborhood locations?
11. Laura Troy starts next week!
12.          Please be patient as we make adjustments to the schedule.
13.         Shout Outs! Corey for her new Zumba Class, Holly for her growing babytime, Vilma-James-Katie-Pamela for 100% accuracy since August on Library Card Applications (Mary had 1 mistake out of almost 300 applications!).
14.    .     As always, please bring to me any concerns, suggestions, etc. to either Chris or Alma. We are here for you!

     Have a nice day!!