Thursday, October 26, 2017

October Meeting Notes

Good Afternoon,

Here are the notes from the October Team Meeting.


  1. Check all returned materials for Central/Discard/Friends.
  2. Float Duplicates please.
  3. Self-Check improvement noted.
  4. HEAR WPR #1 conference in the next 2 weeks. Please review your HEAR plan.
  5. Complete your Health assessments - deadlines approaching.
  6. Time Punches. Please make sure you clock in at 8 after the hour or they might force us to wait til 15 after.
  7. Friday late opening and celebration at Central.
  8. Holiday time off requests - based on coverage.
  9. Shout outs.
    1. Great teamwork handling influx of materials.
    2. Awesome improvement and increase in programming.
    3. Terrific holiday decorations.

Have a nice Halloween!

- Staff 

Tuesday, October 10, 2017

Wednesday, September 6, 2017

FEMA Guidelines

Hello!

Here are the instructions that I received from the FEMA Training.

1. Go to https://www.disasterassistance.gov/ and click Apply Online.

2. Emphasize that they will not be allowed to move forward until they register. 

3. Wait 2-3 days.

4. After they register, they have to go to a Disaster Recovery Center (The only one in Houston is the GRB) to speak to a FEMA Agent.

5. At the DRC, they will be interviewed for approximately 20 minutes so the agent can work to get the most money for them. 

These are the only instructions that I have been given at this time. The presenter said they are putting together a more detailed presentation. 

-HIL Staff

Thursday, July 27, 2017

SRP Update!

Hi everyone!

I mentioned the status of SRP prizes in today's meeting BUT since then things have changed! This is the latest from Youth Services:

I can request:

  • Finger puppets 
  • Rice tickets 
  • Kids Chipotle Coupons 
YS is running low on: 
  • Ally Theater tickers  
YS is completely out of: 
  • Sunglasses
  • Meal Sets
  • Bibs & Teethers
  • Sunglasses
  • Astros Bags & Tickets
  • CMH Tickets
  • Teen Chipotle
  • Family Packs (all ages)


If we're low on things let me know ASAP so I can request more! Thank you for all your hard work this summer! <3

- Holly D

Thursday, June 29, 2017

06/29/17 Staff Meeting

Hello!

Here are the notes from this Thursday's Staff Meeting!


  1. HEAR - Final reports are due.
  2. When leaving the customer service area let someone know
  3. Weeding/Floating procedures (CREW starting soon)
    1. Weight limit
    2. Scan all items correctly (__-Discard or __-Float)
    3. Stamp with correct stamp.
    4. Float boxes per week (3)
    5. Subscription Items (YELLOW LABEL - DO NOT DISCARD!!!)
  4. Weeding progress at each location.
  5. Make sure to check in all returns.
  6. Help the interns.
  7. SRP - Family Prize Pack = Kid 30 Hours + Adult review of 1 JUV + 1 ADU Book.
  8. Therapy Dogs are coming! July 1st begin sign up for August Start Date. Make sure that they know the kids will be reading to the dogs. This is not a storytime where a book will be read to the children.
  9. Make sure to Tag the Holds that come in.
  10. See if staff want to teach Citizenship classes.
  11. Online banking 10 week course will start September 4th.
  12. Shout-out to Holly for teaching the Bi-lingual Storytime not once but TWICE!


    That's all for now!

    - Staff
     

Thursday, June 22, 2017

Family Prize Packs, more info!

Before you hand out our Family Prize Packs, make sure the customer has done these three things:
  1. Completed a youth book review.
  2. Completed an adult book review.
  3. At least 1 youth on the same account as this adult needs to have completed the 30 book or 30 hour level.
Both Ring & Hillendahl have received the first round of prize packs, YS is working diligently to create more. 

Additionally, if we're running low on prizes, please let me know so that I can request more from YS. 

As always, if you have any questions please ask! :)

- Holly

Wednesday, June 21, 2017

SRP - Family Prize Packs are on the way!

Hi folks, I'm copying and pasting this from an e-mail Sara Pope sent out regarding the family prize packs...

Family prize packs update:
  • The first round of family prize packs has gone down to delivery and should be delivered within the next couple of days! The box that you will receive has 4 prize packs in it. Please note, there are 4 different prize packs (for 4 different age groups). They are marked with a color-coded label. There is a bag that includes board books, recommended for ages 0-3, a bag with picture books for kids 4-7, a bag with picture books and chapter books for kids 8-11 and a bag with teen books for 12-18. Each bag includes 5 books for the youth and 5 books for the adult, as well as a Raising Cane’s kids meal (while supplies last) and tickets for Hermann Park (while supplies last). 
  • The ages are recommendations-you can let the customer pick which age bag they want (a customer might have a baby and an 8 year old, the baby completed 30 books but the kid didn’t yet complete 30 hours but the parent would like the 8-11 year old bag-that’s fine!)
  • The bags are stapled shut-please give them to the customer this way.
  • Also, no, people can’t trade books with your supply of SRP registration books!
  • Remember, you will award the Family Completion Prize through the adult’s account. The adult needs to put in the 3 codes to complete the program (1 for the youth book review, 1 for the adult review, and one for the youth achieving the 30 book or hour level).

If you have any questions please ask! - Holly